Terms of Service
Last updated: February 2026
1. Acceptance of Terms
By accessing and using Neutron AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms constitute a legally binding agreement between you and Neutron AI.
2. Eligibility
You must be at least 13 years old (or 16 years old if you reside in the European Economic Area) to use the Service. If you are under the age of 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using the Service, you represent and warrant that you meet these eligibility requirements.
3. Description of Service
Neutron AI is an AI-powered assistant that synthesizes responses from multiple AI models. The Service is provided "as is" and may be updated, modified, or discontinued at any time with or without notice.
4. Account Registration and Security
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security of your account credentials and not share them with others
- Promptly notify us of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
5. User Responsibilities
You agree to:
- Use the Service only for lawful purposes and in compliance with all applicable laws
- Not share sensitive personal, financial, or medical information in your conversations
- Not attempt to reverse engineer, decompile, or exploit the Service
- Not use the Service to generate content that infringes on others' rights
6. Acceptable Use Policy
You may not use the Service to:
- Generate, distribute, or facilitate illegal content, including but not limited to content that promotes violence, terrorism, or exploitation
- Harass, threaten, defame, or intimidate any person
- Send spam, unsolicited messages, or engage in any form of automated abuse
- Scrape, crawl, or use automated means to access the Service beyond its intended use
- Circumvent usage limits, rate limiting, or access controls
- Impersonate another person or entity, or misrepresent your affiliation
- Introduce viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use the Service in a way that could damage, disable, or impair the Service
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account.
7. AI-Generated Content
Responses generated by Neutron AI are created by artificial intelligence and may not always be accurate, complete, or up-to-date. You should independently verify important information before relying on it. We are not responsible for any decisions made or actions taken based on AI-generated content.
8. Intellectual Property
Our property: Neutron AI, including its design, branding, code, algorithms, and underlying technology, is owned by Neutron AI and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform without our express written permission.
Your content: You retain ownership of the content you submit to the Service (your queries and inputs). By using the Service, you grant us a limited, non-exclusive license to process your content for the purpose of providing and improving the Service.
AI outputs: AI-generated responses are provided without warranty of originality. You may use AI outputs for your personal or business purposes, but you are solely responsible for ensuring such use does not infringe on third-party rights.
9. Subscriptions and Billing
Certain features of the Service require a paid subscription. By subscribing, you agree to the following:
- Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
- Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period; no prorated refunds are issued for partial periods.
- Refunds: We offer a 7-day money-back guarantee for new subscriptions. After 7 days, all charges are non-refundable except as required by applicable law.
- Pricing changes: We may change subscription pricing with at least 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.
- Payment processing: Payments are processed by Stripe. By subscribing, you also agree to Stripe's terms of service.
10. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to the data practices described in our Privacy Policy.
11. Termination
By you: You may delete your account at any time through your account settings. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.
By us: We may suspend or terminate your account at any time, with or without cause, including but not limited to violations of these Terms, the Acceptable Use Policy, or any applicable laws. We will make reasonable efforts to notify you before termination, except where immediate action is required to protect the Service or other users.
Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination will continue to apply.
12. Warranty Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AI-GENERATED CONTENT MAY CONTAIN ERRORS, INACCURACIES, OR OUTDATED INFORMATION.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEUTRON AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to indemnify, defend, and hold harmless Neutron AI and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your content submitted to the Service.
15. Dispute Resolution and Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Informal resolution: Before filing any formal legal action, you agree to first contact us at support@neutronsays.com to attempt to resolve the dispute informally. We will make good-faith efforts to resolve any dispute within 30 days.
Jurisdiction: If informal resolution is unsuccessful, any legal proceedings shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
16. Modification of Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email (if you have an account) or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree with the changes, you must stop using the Service and delete your account.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Neutron AI regarding your use of the Service and supersede all prior agreements and understandings.
19. Contact
If you have any questions about these Terms, please contact us at support@neutronsays.com.